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Operations Manager - Recruitment Agency at Remote Recruitment. Job Overview:. We are seeking a proactive and detail-oriented . Operations Manager.  to support the daily operations of a dynamic recruitment agency based in the Netherlands. This is a fully remote position for candidates based in South Africa, offering an exciting opportunity to play a pivotal role in a fast-growing, international business.. As the right-hand to the company directors, you’ll ensure smooth operational delivery, coordinate across teams, and drive process excellence. This role is ideal for someone with a strong background in recruitment operations and a solid understanding of international business environments.. Key Responsibilities:. . Oversee and manage daily operations of the recruitment agency to ensure high efficiency and service standards. . Develop and implement process improvements and operational strategies. . Collaborate with recruitment teams, administrators, and external stakeholders across different countries. . Monitor KPIs, prepare performance reports, and present operational insights to the leadership team. . Manage internal systems including CRM, project management, and communication tools. . Ensure compliance with contracts, legal documents, and data handling standards. . Support onboarding, process training, and internal team development. . Act as a liaison between the Netherlands-based leadership and the remote South African team. . Lead or contribute to cross-border projects, tech integrations, and international recruitment campaigns. . Qualifications and Experience:. . Minimum 3 years of experience in operations or business support within a recruitment or professional services environment. . Proven experience working with international teams and clients is non-negotiable. . Demonstrated ability to operate across time zones and cultures in a remote setting. . Strong project management, planning, and organisational skills. . Proficient in Google Workspace and platforms such as Trello, . Monday.com. , Notion, or equivalent. . Excellent communication and reporting skills, both written and verbal. . Must be highly self-motivated, detail-oriented, and comfortable working independently. . A reliable internet connection and a personal laptop are required. . Company Location: South Africa.