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Sr Product Analyst (Payments) at RecargaPay. Come Make an Impact on Millions of Brazilians!. At RecargaPay, we’re on a mission to deliver the best payment experience for Brazilian consumers and small businesses — by building a powerful digital ecosystem where the banked and unbanked connect, and where consumers and merchants have a one-stop shop for all their financial needs.. We serve over 12 million users and process more than USD 4 billion annually. We’ve been profitable since 2022 and operate our own credit business. We are an AI-first, 100% remote team, scaling in the rapidly changing Brazilian financial market.. Our goal? Deliver the best payment experience in Brazil for people and small businesses alike.. We value autonomy, ownership, and a bias for action. We’re looking for people who are curious, hands-on, and driven by impact — who want to solve real problems, work with strong teams, and rethink what’s possible.. If you’re ready to do your best work, at scale, with purpose — this is your place.. We are seeking a Sr. Product Analyst to drive the continuous evolution of our payment products. In this role, you will act as a bridge between data-driven insights and operational excellence, mapping product improvements and supporting complex payment operations. You will be responsible for translating raw data into strategic roadmaps, optimizing costs, and ensuring a seamless transaction experience for our users.. Key Responsibilities. Data Intelligence & Performance: Monitor and analyze key performance indicators (KPIs), conversion rates, and transaction success metrics on a daily basis to identify trends and anomalies.. Strategic Analysis: Conduct deep-dive database queries and leverage BI tools to build comprehensive reports and executive presentations that influence product strategy.. Operational Excellence: Oversee reconciliation reports and manage relationships with external payment providers and vendors.. Cost Management: Perform detailed cost-benefit analyses of provider fees to optimize product margins.. Incident & Issue Management: Take ownership of production issues, collaborating closely with Engineering teams to ensure rapid resolution.. Customer Centricity: Analyze user feedback and CX data to identify friction points, improving the end-to-end user journey and response quality.. Process Optimization: Identify opportunities for automation within the payment flow and internal operations to scale efficiency.. Data Mastery: Advanced proficiency in SQL.. Proven Track Record: Solid experience as a Product Analyst, preferably within the Fintech or Payments industry.. Methodology: Strong experience with A/B testing, product tracking (events/logs), and Agile frameworks (Scrum/Kanban).. Technical Background: Degree in Computer Science, Engineering, Mathematics, or a related field.. Autonomy & Leadership: Proven ability to work with minimal supervision, strategically prioritizing tasks in a high-pressure, matrixed environment.. Communication: Skilled at collaborating with cross-functional teams (Tech, CX, Finance, and Legal).. Advanced English or Spanish is a plus.. Company Location: Brazil.