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Italian Speaking Chat Support Specialist - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is thrilled to offer an exciting position for an Italian Speaking Chat Support Specialist located in vibrant Athens, Greece! . In this vital role, you will engage with customers through chat to provide exceptional support for our products and services. Your ability to communicate clearly and effectively in Italian will ensure a seamless customer experience, fostering loyalty and satisfaction. If you thrive in a fast-paced environment and have a passion for helping others, this is the perfect opportunity for you!. Key Responsibilities. . Provide prompt and professional chat support to Italian-speaking clients.. . Address customer inquiries and resolve issues related to our products efficiently.. . Document customer interactions and outcomes accurately in our CRM system.. . Collaborate with other departments to escalate and resolve complex issues.. . Participate in training programs to stay updated on product knowledge and customer support best practices.. . Gather customer feedback to contribute to service improvement initiatives.. . Maintain a friendly and positive attitude while interacting with customers.. . . Fluency in Italian and English, both written and verbal.. . Prior experience in customer support, especially in chat environments, is a plus.. . Excellent communication skills and a customer-centric approach.. . Ability to multi-task and manage time effectively in a busy chat environment.. . Strong problem-solving skills and attention to detail.. . Proficient in using chat support software and CRM tools.. . Availability to work flexible hours, if needed.. . Company Location: Greece.