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Portuguese Speaking Customer Service For Chinese-Owned Global E-commerce Platfor at Patrique Mercier Recruitment By Petra. Step into your Next Great Opportunity! Patrique Mercier Recruitment specializes in connecting talented individuals with job opportunities in their native languages in Greece. We are currently seeking a dedicated Portuguese Speaking Customer Service representative for a Chinese-Owned Global E-commerce Platform. This is a unique chance to leverage your language skills in a vibrant and fast-paced environment. As a Customer Service representative, you will be the first point of contact for our Portuguese-speaking customers, assisting them in navigating the platform and ensuring a delightful shopping experience. Your role will involve handling inquiries and resolving issues while contributing to the success of our global operations.. Responsibilities. . Manage customer interactions via phone, email, and chat in Portuguese and English.. . Assist customers with inquiries regarding orders, product details, and account related issues.. . Resolve complaints professionally and efficiently, ensuring customer satisfaction.. . Collaborate with team members and other departments to provide seamless customer service.. . Document customer interactions accurately in the system.. . Keep abreast of product offerings and company policies to provide accurate information and support.. . . Fluency in Portuguese and English, with strong written and verbal communication skills.. . Experience in customer service or a related field is preferred.. . Customer-centric attitude with strong interpersonal skills.. . Ability to work in a fast-paced, multicultural environment.. . Excellent problem-solving skills and attention to detail.. . Knowledge of e-commerce and online retail is a plus.. . Flexibility to work various shifts, including nights and weekends.. . Company Location: Greece.