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Application Support Engineer (Node.js + Power Apps / Power Automate) at Enroute. We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.. We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.. Ruby on Rails (RoR) . Node.js . MongoDB . Oracle . SQL Server . Power Apps . Power Automate. Responsibilities. :. Monitor application health, system logs, and database performance. . Investigate and resolve production incidents and service outages. . Perform root cause analysis (RCA) and implement corrective and preventive actions. . Participate in on-call support for priority incidents and escalations. . Document recurring incidents, known errors, and resolution procedures. . Support schema changes, data integrity matters, and data archival processes. . Communicate incident status, risks, and remediation actions clearly. . Provide user support and technical guidance for operational inquiries. . Design and implement user-facing solutions using: Power Apps and Power Automate. Company Location: Mexico.