We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Norwegian Speaking Customer Loyalty Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Customer Loyalty Advisor. This role is perfect for individuals who are dedicated to providing exceptional customer experiences and are eager to build strong customer loyalty.. Responsibilities. . Deliver outstanding support to Norwegian-speaking customers, fostering strong relationships to enhance loyalty.. . Manage customer inquiries related to accounts, products, and loyalty programs with efficiency and empathy.. . Proactively reach out to customers for updates, resolve issues, and gather feedback to improve service offerings.. . Educate customers on loyalty programs and effectively communicate the benefits to encourage continued engagement with the brand.. . Collaborate with various teams to ensure exceptional customer experience and quick resolution of concerns.. . Assess and analyze customer feedback and loyalty trends to inform improvements in service delivery.. . Maintain accurate records of customer interactions within the CRM system for quality tracking and reporting.. . . Fluency in Norwegian and English, both spoken and written.. . Prior experience in customer service or customer loyalty roles, preferably in the retail or service sector.. . Strong communication skills with a focus on customer satisfaction and relationship building.. . Proficient in CRM software and well-versed in Microsoft Office tools.. . Strong analytical skills with a proactive approach to engagement and problem-solving.. . Able to work collaboratively within a team and adapt to varying customer needs.. . Willingness to accommodate flexible working hours, including evenings and weekends as required.. . Company Location: Norway.