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Customer Care Apprentice (Remote) at Axur. Axurians are innovators at heart, driven by a mission to make the internet safer for everyone. Our core values of putting the customer first, taking true ownership, and pursuing smart results define our unique culture. We offer a dynamic and flexible environment where creativity, maturity, and initiative are celebrated. As part of our global, world-class team, you'll collaborate across borders to deliver cutting-edge external cybersecurity solutions. Join us at Axur, where your ideas and expertise will shape the future of digital experiences.. We believe in creating an inclusive hiring experience for everyone. With our fully online selection process, all stages are conducted remotely. If you require any accommodations, please let us know in the application form, where you can indicate any necessary adjustments, and we'll be happy to assist.. Are you a proactive and organized person? Do you like to work in dynamic environments?. We are looking for a . Customer Care Apprentice. to join our team, performing a support role in customer service operations. An organized, communicative, proactive person willing to assist with the daily tasks that contribute to the growth of the whole Axur team. And you can work remotely from Porto Alegre – RS. The role is mostly remote, with 4 days per week of theoretical classes done from home (home office), and 1 day per week of practical classes held at CIEE’s office in Porto Alegre.. Indispensable Requirements. . Be between 18 and 24 years old, according to the Apprenticeship Law; . . Availability to comply with the agreed learning schedule; . . Good communication, proactivity, organization, and eagerness to learn; . . Fluency in Portuguese; . . Reside in Porto Alegre – RS; . . Easy access to Porto Alegre’s Historic Center, as CIEE is located at Rua Coronel Vicente, nº 183.. . Nice-to-have:. . Advanced proficiency in English or Spanish;. . Any previous experience related to customer service—whether in academic projects, volunteer work, student organizations, junior enterprises, or formal jobs;. . Familiarity with spreadsheets or collaborative tools (e.g., Google Sheets, Notion, etc.).. . Company Location: Brazil.