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Manager Operations & Client Relations at High Street Resources. Job Summary:. To own client relationships end-to-end, coordinate the internal team of bookkeepers and analysts, and ensure financial deliverables are accurate, timely, and client-ready. This is a leadership role at the intersection of client success, financial management, and operational excellence.. Key Responsibilities:. ●          Serve as the . primary client liaison. , managing expectations, relationship health, and proactive risk escalation.. ●          Represent the company professionally in all client and external forums.. ●          . Oversee monthly/quarterly financial close. and the production of accurate, audit-ready financial statements (P&L, Balance Sheet, Cash Flow).. ●          Perform . Quality Control (QC). on all bookkeeping outputs and ensure the on-time delivery of polished, executive-level management reports.. ●          Lead and coordinate the internal bookkeeping and analyst teams, running standups and balancing workloads.. ●          Develop, manage, and maintain project plans, tasks, and . SLA trackers. to ensure accountability and deadline adherence.. ●          Drive . operational excellence. by mapping and refining core processes (intake to reporting).. ●          Identify, document (SOPs), and implement . automation and technology solutions. to enhance efficiency and minimize errors..  . . .  . Experience:. ●       5+ years of experience in bookkeeping, finance, or operations, including team management.. ●       Demonstrated success managing client relationships and delivering financial services.. ●       . Extremely proficient with technology and digital tools. - must be able to learn, adopt, and optimize software platforms quickly.. ●       Proficiency in . QuickBooks Online is required. ; experience with Float, Payworks, G-Suite/Google Workspace, and project management software (e.g., Asana, Trello, ClickUp, Monday.com) is a strong asset.. ●       Exceptional communication and client-facing skills.. ●       Strong leadership and team management capabilities.. ●       Highly organized with proven project management experience.. ●       Analytical thinker with strong problem-solving skills.. Education:. ●       MBA or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.. Company Location: Pakistan.