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Croatian Speaking Customer Service Agent -Relocation to Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Croatian Speaking Customer Service Agent with relocation to Greece. This role is perfect for individuals who are passionate about delivering excellent customer service and are eager to relocate to a vibrant and dynamic work environment in Greece.. Responsibilities. . Provide exceptional customer support to Croatian-speaking clients across various communication channels including phone, email, and chat.. . Assist customers with inquiries related to products, orders, returns, and general service issues.. . Resolve customer complaints effectively while maintaining a positive customer experience.. . Maintain up-to-date knowledge of company products and services to provide accurate information.. . Document all customer interactions and maintain records in the CRM system.. . Collaborate with different departments to ensure customer needs are met promptly.. . Participate in ongoing training sessions to continuously improve product knowledge and customer service skills.. . . Fluency in Croatian and English, both spoken and written.. . Previous experience in customer service is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills and a customer-centric approach.. . Ability to adapt to a dynamic work environment.. . Proficiency in using customer service software and Microsoft Office applications.. . Willingness to relocate to Greece and embrace new cultural experiences.. . Company Location: Bosnia and Herzegovina.