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Italian Speaking Customer Service for Manufacturing industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries, specializing in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our tailored recruitment process that ensures we match the best candidates with the right employers. Our current opening is for an Italian Speaking Customer Service role in the Manufacturing industry. This position is perfect for individuals who are passionate about providing exceptional customer service and are fluent in Italian. The role requires effective communication skills, a customer-oriented mindset, and the ability to handle inquiries from clients in an efficient manner. If you are looking to enhance your career while utilizing your language skills in a dynamic environment, we invite you to join our team. Patrique Mercier Recruitment believes in guiding you toward your dream job abroad, bridging the gap between talented individuals and leading employers. We prioritize making the right match for both candidates and companies, enabling growth and success for all involved. Join us in delivering top-quality customer service to our clients and make a significant impact within the manufacturing sector.. Responsibilities. . Manage incoming customer inquiries in Italian via phone, email, and chat.. . Provide accurate information and solutions regarding product inquiries, orders, and shipping statuses.. . Assist customers in troubleshooting issues with products and services offered.. . Maintain a detailed log of customer interactions and transactions to ensure service quality.. . Collaborate with other departments to resolve customer issues promptly and efficiently.. . Continuously evaluate and improve customer service processes and workflows.. . Follow up with customers to ensure their inquiries are resolved to their satisfaction.. . . Fluency in Italian and English, both verbal and written.. . Experience in customer service or a related field, preferably within the manufacturing industry.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and a customer-centric approach.. . Ability to work independently and as part of a team.. . Proficiency with Microsoft Office Suite and CRM software.. . Availability to work flexible hours, including weekends and holidays if necessary.. . Company Location: Greece.