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AMS Engineer at Methods Business and Digital Technology. We are building a permanent AMS capability to support a set of critical government services and are looking for an experienced AMS Engineer to be part of that foundation.. This role combines hands-on technical support with long-term ownership of applications, service quality, and operational improvement. You will play a key role in improving stability, resilience, and supportability of systems over time.. This is a technical engineering position operating at 2nd/3rd line, closely aligned with development and delivery teams.. PLEASE Note this role will work 40 hours per week - Monday to Saturday in shifts patterns from 8 - 4pm, 12 - 8pm and 9 - 5pm . Covering around one Saturday in every 6 . ·       Provide 2nd / 3rd line support for live and pre-production applications. ·       Own incidents through investigation, resolution, and closure, including root cause analysis. ·       Work with developers and infrastructure teams on root cause and permanent fixes. ·       Execute and maintain smoke test for application and daily operational checks and reports. ·       Analyse logs, metrics, and monitoring data to diagnose issues. ·       Support releases and deployments, including out-of-hours activity where required. ·       Work within ITIL-aligned processes (Incident, Problem, Change). ·       Communicate clearly with stakeholders during incidents and service disruptions. ·       Strong experience in Application Support / AMS / Production Support. ·       Proven troubleshooting experience in distributed backend systems. ·       Comfortable working directly on Servers (Linux/Windows) to diagnose issues. ·       Shell scripting and/or Node.js. ·       Java (debugging and OO concepts). ·       RESTful APIs. ·       SQL / PostgreSQL. ·       Jenkins and CI/CD pipelines. ·       Usage of tools like confluence, Halo/ServiceNow, Jira, etc. ·       Application servers’ knowledge. ·       Confident working in live service environments under pressure. PLEASE Note this role will work 40 hours per week - Monday to Saturday in shifts patterns from 8 - 4pm, 12 - 8pm and 9 - 5pm . Covering around one Saturday in every 6 . Desirable. ·       Excellent communication & written skills. ·       Microservice-based architectures. ·       Ability to work independently, learn applications quickly, and adapt in a BAU support environment. ·       Automation or scripting to improve operational efficiency. ·       Experience supporting public sector or regulated systems. ·       Minimum 3 to 5 years’ experience within an application support role.  . Additional Information. ·       This role involves rotational shift working (Monday to Saturday 08:00 – 20:00). ·       SC clearance is required for access to systems. ·       Immediate impact and rapid onboarding expected. Why Join?. Be part of building a permanent AMS function, not just maintaining it. Develop long-term ownership and deep system knowledge. Opportunities to grow into senior AMS, platform, SRE, or engineering roles. Work on meaningful public services with real user. Company Location: United Kingdom.