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Technical Writer - eLearning Developer at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Writer - eLearning Developer in Massachusetts (USA).. This role offers an exciting opportunity to shape user education and documentation for a growing software platform. You will create and maintain training materials, online help content, and interactive learning experiences that empower customers to use the software efficiently. Working in a collaborative and fast-paced environment, you will turn customer feedback into actionable content updates, ensuring users stay current with new features. The ideal candidate is highly organized, technically proficient, and passionate about delivering clear, engaging, and effective instructional content. You will also contribute to the ongoing evolution of documentation processes while supporting rapid product growth. Flexibility, creativity, and strong communication skills are key to success in this position.. . Accountabilities. Design, develop, and maintain training and documentation deliverables for a new software offering.. Build and expand the content catalog using best practices and appropriate technology.. Develop robust online help sites to onboard customers quickly and efficiently.. Turn customer support feedback into updated content, ensuring timely and accurate information.. Produce engaging eLearning modules, screen recordings, and instructional videos.. Collaborate with product and engineering teams to understand new features and translate them into user-focused content.. Excellent written and verbal communication, research, and organizational skills.. Ability to manage multiple priorities and work independently with minimal supervision.. Strong sense of urgency and ability to produce content quickly.. Expert knowledge of Git and Markdown with verifiable experience.. Experience with static site generators such as HUGO or equivalent.. Experience designing enterprise software documentation and training materials.. Proficiency with screen recording and video editing tools (e.g., Camtasia).. Experience with rapid eLearning development tools such as Articulate Storyline or Adobe Captivate.. Must be legally authorized to work in the United States.. Nice to Have:. Familiarity with software development processes and cloud-based software.. Experience in agile environments.. Experience writing for regulated industries, preferably Life Sciences.. . Company Location: United States.