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Polish Speaking Customer Service For German Automobile Manufacturer at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is pleased to present an exciting opportunity for a Polish Speaking Customer Service Representative for a prestigious German automobile manufacturer. In this vital role, you will be the point of contact for Polish-speaking customers, providing them with exceptional support regarding their automotive inquiries, product information, and service needs. Your contribution will be integral in enhancing customer satisfaction and loyalty to one of the top brands in the automotive industry. If you are passionate about cars and possess excellent communication skills, we encourage you to apply!. Key Responsibilities. . Provide high-quality customer service in Polish, effectively addressing customer inquiries related to vehicle specifications, services, and warranties.. . Assist in troubleshooting issues customers may experience with their vehicles, guiding them to appropriate solutions.. . Maintain accurate documentation of customer interactions, inquiries, and resolutions in the relevant systems.. . Work closely with technical teams to escalate and resolve complex problems efficiently and promptly.. . Stay informed about the latest automotive technologies, product updates, and company policies to provide informed assistance.. . Engage with customers through various communication channels to enhance their experience and build brand loyalty.. . Participate in ongoing training and development activities to enhance your customer service skills and product knowledge.. . . Fluency in Polish and strong communication skills in English, both written and spoken, are essential.. . Previous experience in customer service, particularly in the automotive industry, is highly beneficial.. . Strong problem-solving skills with a focus on customer satisfaction and retention.. . Excellent communication and interpersonal skills to establish rapport with customers.. . Able to manage multiple inquiries and prioritize effectively in a busy work environment.. . Attention to detail and strength in organizing information accurately.. . A genuine interest in the automotive industry and a willingness to learn about products and services will be an advantage.. . Company Location: Greece.