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Portuguese-Speaking Roadside Assistance for Mercedes - Work from Home in Greece at Patrique Mercier Recruitment By Cyriel. Join the team at Patrique Mercier Recruitment ES as a **Portuguese-Speaking Roadside Assistance Representative** for Mercedes, with the flexibility to work from home in the sunny environment of Greece! This position is perfect for enthusiastic individuals who are fluent in Portuguese and have a passion for helping others. In this role, you will provide vital support to Mercedes customers facing roadside emergencies, ensuring they receive prompt and efficient assistance.. Imagine being part of a prestigious brand while enjoying the comfort of your home office in Greece! Your responsibilities will include guiding customers through their situations, coordinating assistance, and ensuring a seamless experience that reflects the excellence of the Mercedes brand. If you're ready to take on this rewarding role, we want to hear from you!. Your Responsibilities. . Field calls from Portuguese-speaking customers who require roadside assistance.. . Quickly assess the situation and provide guidance to customers in distress.. . Coordinate with local service providers to ensure timely assistance.. . Document customer interactions and follow up on service delivery.. . Collaborate with team members to continuously improve service quality.. . Maintain knowledge of Mercedes products and services to deliver accurate information to customers.. . Your nationality and native language . must. be clearly stated in your application.. Fluency in Portuguese (both written and spoken) is essential; proficiency in English is advantageous.. A strong desire to provide exceptional customer service and assistance.. Prior experience in customer service or a related field is a plus, but not required.. Excellent communication and problem-solving skills.. Ability to remain calm and empathetic in stressful situations.. Self-motivated and able to work independently in a remote environment.. Willingness to learn and adapt to new technologies and systems.. Company Location: Greece.