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German Speaking Player Support - Online Gaming | Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is seeking a talented German Speaking Player Support Specialist to join our team in Greece. In this exciting role, you will provide exceptional online support to German-speaking players in the gaming community. This position is perfect for those with a passion for gaming who thrive in a dynamic, player-focused environment.. Key Responsibilities. . Deliver high-quality email support to German-speaking players, addressing inquiries related to account management and gameplay.. . Assist players with troubleshooting issues to enhance their gaming experience, providing detailed and accurate solutions.. . Maintain clear and professional communication, ensuring players feel valued and understood.. . Document player interactions and feedback to contribute to continuous improvement in support processes.. . Stay updated on game features, community trends, and industry developments to provide informed assistance.. . Collaborate with team members to share insights and improve the support experience for all players.. . . Fluency in German (both written and spoken) is essential; proficiency in English is a plus.. . Previous experience in customer service or support roles, ideally within the online gaming industry.. . A strong passion for gaming and a good understanding of online gaming environments.. . Exceptional written communication skills to provide clear and effective responses.. . Problem-solving abilities to assist players promptly and efficiently.. . Detail-oriented with the capability to handle multiple inquiries and tasks simultaneously.. . Willingness to work in Greece and relocation assistance may be provided.. . Company Location: Germany.