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French Speaking Customer Service for Real Estate industry at Mercier Consultancy. Mercier Consultancy is seeking an enthusiastic French Speaking Customer Service Representative to join our Real Estate division. In this important role, you will provide exceptional support to our French-speaking clients, assisting them with inquiries related to property listings and the buying or renting process.. Your fluency in French will enable you to effectively communicate with clients, providing them with detailed information about available properties, guiding them through the documentation process, and addressing any concerns they may have. You will play a crucial role in helping clients navigate their real estate transactions smoothly and confidently.. Responsibilities. . Provide high-quality customer service in French through phone, email, and chat regarding real estate inquiries. . Assist clients with questions about property listings, scheduling viewings, and the buying/renting process. . Troubleshoot and resolve customer issues professionally and efficiently. . Document client interactions accurately in our CRM system. . Collaborate with real estate agents and internal teams to ensure timely responses to client needs. . Gather client feedback to improve our services and offerings. . Stay informed about real estate market trends and property listings to provide knowledgeable support. . . Fluency in French and English, with strong communication skills. . Excellent customer service abilities and a focus on building client relationships. . Prior experience in customer service or the real estate industry is preferred. . Able to manage multiple client inquiries effectively. . Detail-oriented with strong organizational skills. . Genuine interest in real estate and helping clients find their ideal properties. . Familiarity with customer support software and CRM systems is a plus. . Company Location: Greece.