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Trainee Mobility Driving Advisor at Motability Foundation. Salary: £36,000 to £38,000 per annum. Location: . Ideally you'll be based in Glasgow or Central Scotland, with the flexibility to travel across Scotland as required. . Based 4 days on the road, 1 day per week home based. Occasional travel to our office in Harlow, Essex is required. . This is a development role where you will learn the key skills and knowledge base required to work independently as a Mobility and Driving Advisor.  You will undertake a comprehensive training programme to be able to carry out holistic face to face mobility assessments with our beneficiaries, in relation to vehicle and adaptation requirements and prepare detailed assessment reports to support charitable funding decisions.. You will act as a representative of the Motability Foundation, ensuring that clients are handled professionally, efficiently and sensitively, working to the highest standards of customer service.. . What you will be doing:. . Gain the skills required to become competent in conducting independent driver and passenger mobility assessments. This will involve assessing physical and cognitive abilities to recommend the most appropriate solution in terms of the driving task, driver controls, vehicle access and egress and equipment stowage to enable beneficiaries to utilise the vehicle and gain independence.. . Working with and learning from our existing Mobility and Driving Advisors, drawing on their wealth of knowledge and experience.. . Delivering excellent customer service both internally and externally.. . Organising and prioritising workloads to ensure deadlines are met and best practice is followed.. . Developing an in-depth knowledge of a range of mobility solutions and adaptions including their functions and limitations.. . Developing an in-depth knowledge of medical conditions and how these affect mobility and the use of vehicles.. . Gaining an in-depth knowledge of a range of Wheelchair Accessible Vehicles and solutions that can be used as a driver or passenger.. . Assisting customers, carers or driving instructors with vehicle and adaption familiarisation.. . Producing detailed, accurate and timely assessment reports based on the functional assessment that comply with best practice and standards.. . Gaining an in-depth knowledge of grant procedures from application through to grant award.. . Promote awareness of Motability Foundation’s services and responsibilities to stakeholders and other external organisations.. . To develop relationships with stage 1 and stage 2 vehicle converters including demonstrating of their vehicles.. . To become proficient in the understanding of technology, standards and legislation relating to vehicles, driving instruction and adaptations.. . Attend industry specific exhibitions, meetings with external stakeholders and fundraising events.. . About you:. Must haves:. . Experience as an Approved Driving Instructor . . Experience in a training environment or current technical knowledge of mobility solutions.. . Educated to ‘GCSE’/’O’ Level/NVQ 3 (minimum) standard (Mathematics and English).. . Previous experience in a customer focused environment.. . Working knowledge of Microsoft office suite, including Word, Excel, and Outlook.. . Full clean UK driving license.. . Excellent communication skills, both oral and written.. . Confidence to deal positively with challenges that are presented.. . A can-do attitude.. . . Nice to haves: . . Experience of working within the disability sector.. . Experience of working with vulnerable people. . . Experience of medical conditions and how these affect mobility and independence. . Working knowledge of Customer Relationship Management systems.. . Experience of disabling conditions and how this affect mobility.. . Reporting lines and relationships. Reports to: . Operations Manager – Field Team..  . K. ey relationships:. . Beneficiaries, carers, family members and their advocates.. . External Stakeholders including dealers and the vehicle conversion industry.  . . Motability Foundation staff and its service providers.. . Motability Foundation Directors.. . Motability Foundation Governors.. .  . Extra Information. . Based from home, customer assessments and vehicle demonstrations are predominately in the designated local region, as this is a trainee role the expectation is to travel within the UK on a regular basis to assist and learn from our existing driving assessors.. . There will also be the need to spend time with the different vehicle conversion companies and other stakeholders.. . Job holder must be flexible on working hours and meet the need to see customers at their homes outside of normal working hours. This may require the job holder to regularly stay away from home overnight.. . Ensure that health and safety is always at the forefront of the working environment and respect the diversity of Motability Foundation customers and beneficiaries.. . Job holder will be required to undertake regular training and CPD.. . Job holder will need to keep up to date with legislation applicable to role.. . Decisions and recommendations are based on facts obtained and in accordance with Motability Foundation’s Grants Policy.  As the job holder will be dealing with some of the most complex cases, they will need to show discretion, integrity and sensitivity whilst managing customer expectations.. . Required to travel to Motability Foundation’s office in Harlow on a regular basis to undergo training and attend meetings.. . Subject to an enhanced DBS check. . Working with the line manger and field team regarding continuous professional development (CPD).. . Motability Foundation. At Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Foundation Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. . We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.. Company Location: United Kingdom.