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Client Care Advisor (Dutch Speaker) - Work From Home In Athens at Mercier Consultancy BG. Mercier Consultancy is thrilled to invite applications for the position of Client Care Advisor (Dutch Speaker) with the opportunity to work from home in Athens. In this vital role, you will be responsible for providing top-tier support and care to our Dutch-speaking clients. Your exceptional communication skills and client-centric approach will be essential in resolving inquiries and enhancing the overall client experience. If you're passionate about customer care and looking for a flexible work environment, we’d love to have you join our team!. Responsibilities. . Act as the principal contact for Dutch-speaking clients, responding to their queries and providing timely assistance.. . Utilize various communication channels to support clients, including phone calls, emails, and chat.. . Assist clients with issues related to account management, product inquiries, and service requests.. . Maintain comprehensive records of client interactions and ensure follow-up on outstanding issues.. . Gather and analyze client feedback to identify areas for service improvement.. . Work closely with internal teams to facilitate effective solutions for client challenges.. . Stay informed about company services and industry trends to deliver informed support.. . . Fluency in Dutch and English, both written and spoken, is required.. . Experience in customer service, client support, or a related field is preferred.. . Strong communication and interpersonal skills with a focus on client satisfaction.. . Able to work independently and manage your time effectively in a remote setting.. . Problem-solving abilities with a proactive approach to addressing client needs.. . Familiarity with relevant customer support software and tools is an advantage.. . Flexibility to adjust working hours to accommodate client needs as necessary.. . Company Location: Greece.