
Danish Speaking Gaming Experience Specialist at Patrique Mercier Recruitment By Nellie. Join Patrique Mercier Recruitment FR as we seek a Danish Speaking Gaming Experience Specialist to enrich our team! In this pivotal role, you will empower our Danish-speaking players by providing top-notch support and enhancing their gaming experiences. As a key point of contact, your expertise in customer service will help create enjoyable and seamless interactions for our players.. Responsibilities. . Deliver exceptional customer support to Danish-speaking gamers, effectively addressing inquiries and resolving any concerns they may have.. . Engage with players through multiple communication channels, including live chat, email, and phone, ensuring high-quality service at all times.. . Record player interactions in our CRM system, gathering valuable feedback to help improve our gaming platforms.. . Analyze trends in player feedback and gaming interactions to provide insights into product enhancements and player satisfaction.. . Work collaboratively with the development team to advocate for player needs and suggest improvements based on feedback.. . Stay informed on gaming trends and industry news to maintain meaningful conversations with players.. . Contribute to a collaborative team environment by sharing ideas and insights during team meetings.. . . Fluency in Danish and English, with strong communication skills both verbally and in writing.. . Experience in customer service, particularly within the gaming industry, is highly desirable.. . A passion for gaming and a solid understanding of gamer preferences and market trends.. . Exceptional problem-solving abilities and a knack for addressing player needs effectively.. . Familiarity with CRM tools and customer support applications.. . Attention to detail and strong organizational skills to manage multiple inquiries efficiently.. . A proactive and positive attitude, committed to enhancing customer experiences in the gaming community.. . Company Location: Denmark.