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Danish Speaking Frontline Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to announce a new opportunity for a Danish Speaking Frontline Support Representative. This role is ideal for individuals who are committed to delivering exceptional customer service and support to Danish-speaking clients. Be a vital part of our team and help us maintain our reputation for outstanding client care.. Responsibilities. . Provide high-quality frontline support to Danish-speaking clients via phone, email, and live chat.. . Assist customers with inquiries related to products, services, and account issues.. . Troubleshoot and resolve customer complaints efficiently to enhance overall satisfaction.. . Document all customer interactions accurately in the CRM system for effective follow-up and reporting.. . Work collaboratively with team members to ensure high service standards and improve customer experiences.. . Identify opportunities for service enhancements and contribute to implementing best practices.. . Keep updated about company products and services to provide accurate information to clients.. . . Fluency in Danish and English, both written and spoken.. . Prior experience in customer service or a similar support role is a plus.. . Excellent communication and interpersonal skills.. . Strong problem-solving capabilities with a customer-centric approach.. . Able to thrive in a fast-paced environment and manage multiple tasks effectively.. . Familiarity with CRM software and basic computer skills.. . Enthusiastic attitude and a commitment to providing outstanding service.. . Company Location: Denmark.