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Manager, Information Technology (IT) (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Information Technology (IT) in the United States.. We are seeking a highly skilled IT Manager to lead and oversee all aspects of information technology operations within a fast-paced, global telecommunications environment. In this hands-on leadership role, you will manage IT support teams, corporate infrastructure, endpoint management, network security, and cloud environments. You will ensure high availability, performance, and security across enterprise systems while collaborating closely with cross-functional teams. This role provides the opportunity to shape IT strategy, streamline operations, and implement best practices in a dynamic and high-impact setting, supporting both internal teams and customer-facing systems.. . Accountabilities. . Lead and manage the internal IT Helpdesk team to provide timely hardware, software, connectivity, and access support. . Oversee enterprise IT infrastructure, including servers, virtualization, Active Directory, cloud services, network devices, and backup/recovery systems. . Ensure cybersecurity and compliance across systems, leading audits and managing endpoint protection, MDM, and vulnerability management. . Support telecom-specific IT systems, including OSS/BSS platforms, VoIP/SIP infrastructure, and network management tools. . Hire, mentor, and manage IT staff, while coordinating vendor relationships, budgets, and service contracts. . Research, evaluate, and recommend new technologies to optimize IT operations. . Maintain high system performance and uptime, troubleshooting complex issues and driving continuous improvement. . . Bachelor’s degree in Computer Science, IT, or a related field (Master’s preferred). . 8+ years of progressive IT experience, with at least 3 years in a managerial or team lead role. . Expertise in Windows Server, Linux, Active Directory, Group Policy, Microsoft 365, Exchange Online, Intune, and Azure AD. . Strong knowledge of networking protocols, firewalls, SD-WAN, VPNs, and virtualization platforms (VMware/Hyper-V). . Experience with helpdesk tools (e.g., ServiceNow, Jira Service Desk), asset management, and cloud infrastructure (AWS/Azure). . Prior experience in telecom or managed services provider environments preferred. . Familiarity with regulatory compliance standards (PCI, GDPR, NIST, ISO 27001). . Excellent communication, problem-solving, and leadership skills; ability to explain complex technical issues to non-technical stakeholders. . Willingness to provide support outside business hours as needed. . . Company Location: United States.