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Slovak-Speaking Customer Support For Disney Plus - Work from Home in Greece at Mercier Consultancy. Mercier Consultancy is thrilled to offer an exciting opportunity for a Slovak-Speaking Customer Support Representative for Disney Plus, working from the comfort of your own home in Greece! In this dynamic role, you will provide top-notch support to our Slovak-speaking subscribers, helping them navigate the Disney Plus platform, answer inquiries about content, and resolve any issues they may encounter.. If you have a passion for entertainment and customer service and dream of working with one of the most beloved brands in the world, we want to hear from you!. Responsibilities. . Assist customers in Slovak via phone, email, and chat with inquiries related to Disney Plus. . Resolve issues regarding account access, subscription plans, and content availability. . Document customer interactions accurately in our support system. . Collaborate with internal teams to address complex customer problems. . Provide information on upcoming content, features, and promotions. . Collect and share customer feedback to improve service delivery. . Participate in training and development programs to enhance product knowledge. . A high level of Slovak, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. A passion for providing outstanding customer service. Ability to work independently and manage time effectively. Familiarity with customer support tools and streaming platforms is an advantage. Company Location: Greece.