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Supplier Enablement Associate at Finexio. About Finexio . Finexio is the leader in AP Payments as a Service, powering the leading embedded payments approach for B2B payments. We simplify how businesses process and receive payments by embedding electronic payments and cash-flow optimization directly into AP and procurement software. . We process billions of dollars annually and are a leading disruptor in the B2B Payments and Fintech space. Finexio has raised over $75M in funding and is backed by investors including JP Morgan, Capital One, NBH Bank, Mendon Venture Partners, and Valley Bank. .  . The Role.  . The Supplier Enablement Associate – Merchant Services is a sales-execution role responsible for converting suppliers into active electronic payment and merchant services participants. This is not an order-taking or “do what I’m told” role. We need someone who thinks, engages, and owns outcomes at the supplier level.   . You will run outbound and inbound supplier conversations, lead discovery, position value, handle objections, and drive suppliers through onboarding and activation. You’re expected to diagnose what’s blocking a supplier, adjust your approach, and push the process forward—without waiting for someone to tell you the next step. . Success is measured by supplier conversion and activation (virtual card, ACH, and merchant services), time-to-live, consistent pipeline movement, and clean, accurate CRM documentation. . Key Responsibilities . Drive Supplier Conversion (Electronic Adoption + Merchant Services) . Run outbound and inbound supplier outreach to convert suppliers to Finexio payment methods (virtual card, Finexio Express, ACH) and merchant services where applicable. . Lead discovery to understand current acceptance methods, volumes, and blockers; recommend the best-fit enablement path. . Communicate value, handle objections (fees, timing, process change), and secure supplier commitment through activation. . Own Merchant Services Enablement End-to-End . Qualify suppliers, collect required data, and complete application workflows through underwriting and activation. . Coordinate with internal teams and processing partners to remove friction and keep deals moving. . Manage time-to-live and follow-ups to ensure suppliers go live and begin processing. . Pipeline & CRM Accountability . Own an assigned pipeline with disciplined follow-up, clear next steps, and measurable progression. . Maintain accurate Salesforce activity logging, stage updates, and audit-ready notes/documentation. . Execution, Accuracy, and Escalation Management . Ensure supplier records and payment instructions are accurate and compliant with Finexio standards. . Identify issues early, troubleshoot where possible, and escalate appropriately to Operations/Risk/Support to protect conversion timelines. . Reporting & Continuous Improvement . Track and monitor enrollment, activation, and conversion metrics. . Identify workflow gaps, bottlenecks, and improvement opportunities. . Contribute to documentation, training materials, and process enhancements as merchant services scale. .  . What Success Looks Like (30 / 60 / 90 Days) . First 30 Days.  . Complete onboarding across Finexio payment products (virtual card, ACH) and merchant services workflows. . Start running supplier outreach and discovery calls independently (with coaching as needed). . Show disciplined CRM habits: log 100% of activity, keep stages/next steps current, and maintain clean supplier records. . Execute daily outreach cadence and follow-up SLAs consistently (calls, emails, callbacks). . First 60 Days.  . Independently run merchant services deals end-to-end: discovery → qualification → application intake → underwriting coordination → activation. . Manage a high-volume supplier pipeline and consistently move suppliers through defined stages without stall-outs. . Begin producing measurable outcomes: improving enrollments to targeted payment methods (VC/ACH/MS) and reducing time-to-next-step. . Maintain strong data hygiene and documentation quality that reduces back-and-forth with Ops/Support. . First 90 Days . Consistently hit or exceed conversion benchmarks for supplier payment adoption, including merchant services conversions and activations. . Maintain high accuracy across supplier records and a low escalation/rework rate (clean submissions, fewer exceptions). . Operate as a dependable execution partner to Account Management, Sales, and Operations—proactively communicating risks, progress, and blockers. . Demonstrate repeatable execution: steady activity, predictable pipeline movement, and reliable outcomes week over week. .  .  . Required Qualifications (Non-Negotiables) . 3+ years in a supplier-facing payments role (supplier enablement, payment operations, merchant services onboarding, or payment processing) where you owned outcomes—not just support tickets. . Proven ability to convert suppliers to payment methods (virtual card, ACH, and/or merchant services) and manage to conversion benchmarks and activation timelines. . Merchant services experience is strongly preferred: you’ve sold, qualified, or onboarded merchants/suppliers into acquiring solutions and understand the path from discovery → application → underwriting → activation. . B2B payments exposure in fintech, AP automation, hospitality, procurement, or similar supplier ecosystems (high-volume vendor outreach environments). . Working knowledge of payment rails: virtual card, ACH, and merchant acquiring/card processing fundamentals (what’s required, how it works, common objections). . Comfortable running supplier discovery calls: you can ask the right questions, articulate value, handle objections, and drive a clear next step. . High-volume execution + precision: strong attention to detail and ability to manage multiple suppliers/workflows at once without sacrificing data quality. . CRM discipline (Salesforce preferred): you consistently log activity, maintain accurate stages/next steps, and keep pipeline data clean and reliable. . Company Location: United States.