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Social & Texting Team Lead at Middle Seat. The successful applicant will lead our social media & texting teams, managing digital strategists to the highest of standards of quality and efficiency. This person must have prior management experience, a background in social media management, a background in peer-to-peer and broadcast text messaging, excellent communication skills, strong accountability for team success, and a proven track record in client management. . This role is not a part of the union bargaining unit.. Why Middle Seat. . Competitive salaries and great benefits. . We only work for progressive organizations, candidates, and causes. . Get in on the ground floor of a growing operation. . Job Responsibilities. Team Management. . Accountable for a team of social media & texting strategists. . Delegate, train, and provide feedback for your team members toward . . . Managing, maintaining, improving, and optimizing client social media accounts and text messaging programs. . Crafting and implementing social media and texting strategies. . Developing timely, accurate, and tailored systems of reporting to convey performance to clients. . Maintaining a responsive posting schedule attuned to breaking news and significant events. . Researching issues relevant to our clients in order to identify salient topics and content . . Producing compelling, on-brand graphics to accompany social media content. . Engaging in rigorous and regular testing across types of message, media on messages, landing pages, and creative. . . Manage a team budget for overhead and staffing, with guidance and oversight of the controller. . Guide team members to identify and work toward professional development goals, including:. . . Providing periodic performance reviews for all staff. . Providing ongoing feedback and performance management. . . . Implementing comprehensive onboarding and owning training process. . Engaging in continuous training for team members with the latest industry knowledge and best practices. . . Train new managers within the department. . Manage department meetings, define and communicate team goals, and keep team informed about company-wide processes, policies, and priorities. . Act as ambassador for the department to other teams. . Other responsibilities as requested. . Client Work. . Establish and oversee best practices, systems, and processes for the social media and texting team team that:. . . Meets high standards for innovation, accessibility, communication, collaboration, and efficiency. . Delivers work to clients on time and of an exceptional quality. . And incorporates feedback from and delegates to managers on the team. . . Step in to provide strategic support for staff and solutions to clients as needed. . Serve as first touch point for new Social Media or Texting clients, ensuring their onboarding is set up for success. . Serve as a backup for direct reports and provide client coverage as needed. . Remain plugged in to political news, overall trends in progressive politics, and social media & fundraising trends. . Managing and interfacing with clients directly (potentially including Members of Congress, Senators, and other major figures). . Develop systems of reporting to convey social media and texting performance to clients. . Work with comptroller and staff to oversee texting budgeting, including providing checks on invoices for P2P per text, maintaining a flawless texting escrow, and ensuring product lines are paid correctly. . Provide constructive feedback and creative direction to social media team members to ensure that best practices are maintained. . Oversee the firm’s social media accounts and delegates to ensure content is generated for those accounts. . Manage vendor relationships for social platforms, broadcast platforms, and mobile number brokers and manage documentation on vendor offerings. . Other responsibilities as requested. . Business Development. . Pitch prospective clients (and upsell existing clients) on social media and texting work. . Attend new business meetings to assess needs, budget, and fit for potential social media retainers, texting products, and projects. . Oversee P2P list rental programs through internal Middle Seat products. . Develop strategies for packaging social media and texting services to clients, expanding to new services (i.e. influencers, P2P list rentals, etc.) with the help of management when appropriate. . Onboard new clients and provide team members with relevant information and guidance to execute new work. . Work collaboratively with leadership team members on full-service proposals when needed. . Ensure sales and marketing materials for social media and texting work are maintained in adherence with established company processes. . Provide final check on social and texting scopes of work and pricing. . Other responsibilities as requested. . . Minimum 1 year experience managing. . Minimum 5 years experience in professional social media and/or peer-to-peer texting strategy for political clients. . Excellent verbal and written communication skills. . Demonstrated aptitude in leadership, management, and collaboration. . Strong organizational and time management skills. . Excellent attention to detail. . Curiosity as it relates to the social media discipline, as well as media and fundraising work. . Ability to manage clients autonomously. . Ability to write for various social media platforms. . Writing is almost entirely free of errors. . Ability to adeptly adapt writing to conform to client voices and perspectives . . A desire to play a leading strategic role in social media for major political campaigns, nonprofits, and causes. . A desire to play a leading strategic role in helping to grow Middle Seat’s social media vertical and team. . Strong attention to detail. . Remarkable integrity and discretion. . Company Location: United States.