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Dutch Speaking Customer Service for Construction industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative for a leading company in the construction industry. This position is ideal for individuals who have a strong background in customer service and are eager to support clients in a dynamic and growing sector.. Responsibilities. . Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat communications.. . Assist customers with inquiries related to construction products, services, and order management.. . Provide detailed information about product specifications, availability, and pricing to ensure informed purchasing decisions.. . Handle customer complaints and issues efficiently, demonstrating a commitment to customer satisfaction.. . Coordinate with internal teams to resolve complex inquiries and provide effective solutions.. . Document and track customer interactions and feedback to contribute to service improvements.. . Stay informed about the latest developments in the construction industry to better assist clients.. . . Fluency in Dutch and English, both written and spoken.. . Previous experience in customer service, preferably in the construction or related industries.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills with the ability to work under pressure.. . Proficiency in customer service software and Microsoft Office Suite.. . Detail-oriented with strong organizational capabilities.. . A proactive and positive attitude towards helping customers achieve their goals.. . Company Location: Netherlands.