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Client Support Engineer at InfyStrat. ·        Carry out on-site installation, configuration, and testing of XDR, SIEM, DLP, SOAR components as per deployment plans.. ·        Perform initial troubleshooting of deployment and integration issues; resolve wherever possible or escalate to L2/L3 teams.. ·        Coordinate with the client’s IT, network, and security teams for necessary access, log configurations, and policy enablement.. ·        Ensure proper ingestion of logs, agent installations, network traffic configurations, and data flow for solution effectiveness.. ·        Maintain detailed deployment and issue logs, prepare installation reports, and update project status to the project manager.. ·        Conduct basic training for client IT/security staff on solution operation and basic troubleshooting.. ·        Support acceptance testing and handover documentation.. ·        Follow change management and security best practices during deployment.. Required Qualifications and Experience. :  . ·        Diploma/Bachelor’s Degree in Computer Science, IT, Electronics, or related field.. ·        1–5 years of hands-on experience in deploying or supporting cybersecurity solutions (XDR/EDR, SIEM, DLP, SOAR) or enterprise network security solutions.. ·        Sound knowledge of networking concepts (routing, switching, firewalls, proxy, VPN).. ·        Working knowledge of operating systems (Windows/Linux) and endpoint security tools.. ·        Ability to analyze logs, troubleshoot connectivity or policy issues, and perform root cause analysis.. Company Location: India.