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French Speaking Customer Service for Logistics & Supply Chain industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a French Speaking Customer Service Representative in the Logistics & Supply Chain industry, based in Athens, Greece. In this vital role, you will be the primary point of contact for French-speaking customers, providing assistance with their logistics inquiries and ensuring smooth operations. Your commitment to high-quality customer service will greatly enhance client satisfaction and support our growth in the industry. If you are passionate about logistics and excel in customer relations, we encourage you to apply!. Responsibilities. . Deliver exceptional customer service to French-speaking clients in the logistics and supply chain sector via phone, email, and chat.. . Assist customers with inquiries related to shipments, logistics solutions, and service issues.. . Accurately document customer interactions and maintain records in the CRM system for effective follow-up.. . Collaborate with internal teams to resolve customer inquiries and ensure timely resolution of issues.. . Stay informed about logistics best practices and company offerings to provide knowledgeable assistance.. . Foster positive relationships with customers to drive loyalty and long-term partnerships.. . . Fluency in French and English; additional languages are a plus.. . Experience in customer service, preferably in the logistics or supply chain industry.. . Strong communication and problem-solving skills.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with strong organizational skills.. . Able to work effectively as part of a team while also being self-motivated.. . Able to relocate to Athens, Greece.. . Company Location: Greece.