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Polish Speaking Customer Service for Education & E-Learning industry at Mercier Consultancy MD. Mercier Consultancy MD is pleased to announce an opportunity for Polish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and helping others navigate their learning journeys. As a representative, you will be instrumental in providing exceptional support to students, educators, and parents, ensuring they have access to the tools and resources they need in Polish.. Key Responsibilities. . Manage customer inquiries related to e-learning platforms, course offerings, and educational resources via phone, email, and chat in Polish.. . Offer guidance and assistance with student account management, enrollment processes, and technical issues.. . Provide accurate information about course content, pricing, and promotional offerings.. . Document customer interactions meticulously to ensure accurate record-keeping.. . Collaborate with educational teams to help resolve inquiries and improve user experience.. . Stay informed about educational trends and updates in e-learning to provide relevant support.. . . Fluency in Polish (both written and spoken) is required; knowledge of English is beneficial.. . Experience in customer service, preferably in the education or e-learning sector.. . Strong communication skills and a genuine interest in helping others.. . Problem-solving skills with the ability to manage inquiries effectively.. . Attention to detail and ability to document interactions accurately.. . Proficiency in using CRM systems and digital communication tools.. . Willingness to work flexible hours, including evenings and weekends as required.. . Company Location: Greece.