
Nordic Speaking CS for Online Retail Department work at home anywhere in Greece at Patrique Mercier Recruitment By Cyriel. Join Patrique Mercier Recruitment ES for an exciting opportunity as a Nordic Speaking Customer Support Representative in our Online Retail Department! This role offers you the flexibility to work from home from anywhere in Greece, while providing exceptional service to Nordic-speaking customers. You will play a pivotal role in assisting clients with their online shopping inquiries, ensuring they have a seamless and enjoyable experience.. If you're passionate about e-commerce, love helping customers, and seek a remote position that allows you to balance your personal and professional life, this opportunity is perfect for you!. Your Responsibilities. . Deliver outstanding customer support to Nordic-speaking clients through email, chat, and phone.. . Handle inquiries regarding products, orders, and site navigation.. . Resolve customer concerns promptly and effectively while providing a high level of service.. . Work with the Online Retail team to identify areas for improvement in the customer journey.. . Document and maintain accurate records of customer interactions in CRM systems.. . Participate in continuous training and development to enhance your skill set and product knowledge.. . . Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential, along with strong English skills.. . Previous experience in customer service or online retail is preferred.. . Exceptional communication and interpersonal skills.. . Strong problem-solving abilities and a customer-oriented mindset.. . Ability to work autonomously and manage time efficiently in a remote work setting.. . Tech-savvy, with proficiency in customer management software.. . Motivated individual with a passion for e-commerce and customer service.. . Company Location: Greece.