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Norwegian Speaking CS Agent For Google - Work In Bulgaria - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to offer a unique opportunity for a Norwegian Speaking Customer Service Agent for Google, including paid relocation to the beautiful country of Bulgaria. In this pivotal role, you will assist Norwegian-speaking users in navigating Google's extensive range of services, ensuring they have a positive and efficient experience.. Responsibilities. . Handle customer inquiries in Norwegian through multiple channels, including phone, email, and chat.. . Provide support for Google's products and services, addressing user questions and concerns with expertise.. . Troubleshoot issues and provide effective solutions to enhance user satisfaction and engagement.. . Document customer interactions in the CRM system for reference and quality improvement.. . Collaborate with other teams within Google to escalate issues and ensure swift resolution.. . Stay updated on new features, products, and promotional activities to provide accurate information to customers.. . . Fluency in Norwegian (both written and spoken), with English fluency preferred.. . Previous experience in customer service, particularly in tech support or related fields.. . Excellent communication skills and a passion for assisting customers.. . Strong analytical and problem-solving skills with a focus on resolution.. . Familiarity with CRM systems and customer support tools.. . Willingness to relocate and adapt to a new work environment and culture in Bulgaria.. . Ability to work efficiently in a fast-paced and dynamic environment.. . Company Location: Greece.