Implementation Specialist (Remote - US) at Jobgether

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Implementation Specialist (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of . Home Care Pulse. . We are currently looking for an . Implementation Specialist. in the . United States. .. This role offers a vital opportunity to lead the customer onboarding process for a suite of innovative healthcare technology solutions. You will manage and coordinate all phases of implementation, ensuring projects are completed on time while maintaining strong client relationships. As a key point of contact, you will customize training, resolve issues, and configure systems to set customers up for long-term success. The position thrives in a collaborative, fast-paced environment focused on improving healthcare experiences through technology.. . Accountabilities:. . Partner with customers to develop and execute timely implementation plans that maximize satisfaction.. . Assess training needs and customize agendas and content for individual and group sessions.. . Identify, escalate, and resolve implementation challenges efficiently.. . Configure customer subscriptions, system settings, and software integrations.. . Document customer feature requests and communicate them to the product team.. . Maintain deep expertise of product offerings and continuously improve the onboarding experience.. . Deliver end-user training and build enthusiasm for the platform.. . Support the mission, vision, and core values through all interactions and tasks.. . . . Minimum of 2 years relevant experience, preferably as an Implementation Specialist.. . Strong verbal, written, and interpersonal communication skills.. . Customer service oriented with the ability to present complex ideas clearly and accessibly.. . Effective prioritization skills in a fast-paced, high-pressure environment.. . Strong analytical, problem-solving skills and technical aptitude with a willingness to learn new technologies.. . Detail-oriented and self-motivated to follow through on tasks independently.. . Proficiency with Microsoft Office Suite; Salesforce experience preferred.. . Company Location: United States.