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French Speaking Customer Service for Insurance industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a French Speaking Customer Service Representative within the Insurance industry, located in Athens, Greece. In this pivotal role, you will provide exceptional support to French-speaking clients, assisting them with inquiries about insurance policies, claims processing, and other related services. Your strong communication skills and dedication to customer service will play a vital role in ensuring customer satisfaction and loyalty. If you are enthusiastic about helping others and have experience in the insurance sector, we encourage you to apply!. Responsibilities. . Deliver high-quality customer service to French-speaking clients regarding their insurance inquiries.. . Assist customers with policy information, claims, and general questions about insurance products.. . Document all customer interactions accurately in the CRM system for effective tracking and follow-up.. . Collaborate with internal teams to ensure timely resolution of customer issues.. . Stay updated on industry regulations and company policies to provide informed assistance.. . Build and maintain strong relationships with clients, promoting loyalty and satisfaction.. . . Fluency in French and English; knowledge of additional languages is a plus.. . Experience in customer service, preferably in the insurance or financial services industry.. . Strong communication and problem-solving skills.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with excellent organizational skills.. . Able to work effectively in a team environment while also being self-motivated.. . Able to relocate to Athens, Greece.. . Company Location: Greece.