We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to present an amazing opportunity for a Dutch Speaking Customer Service Agent for Booking.com, featuring paid relocation to the vibrant country of Greece. In this role, you will be essential in providing top-notch customer service to Dutch-speaking clients, helping them with their travel and booking needs to ensure an outstanding experience.. Responsibilities. . Assist customers in Dutch through various communication channels, including phone, email, and live chat, resolving their inquiries and concerns.. . Guide clients through the booking process, including making, modifying, and canceling their reservations as needed.. . Troubleshoot any issues related to bookings, providing effective and timely solutions to ensure customer satisfaction.. . Maintain accurate documentation of customer interactions in the CRM system for quality assurance and service improvement.. . Collaborate with other teams to quickly resolve complex customer issues and ensure a high level of service.. . Stay updated on company policies, promotions, and travel offerings to share accurate and helpful information with clients.. . . Fluency in Dutch (both written and spoken), with proficiency in English as an advantage.. . Prior experience in customer service, especially within the travel or hospitality industries, is preferred.. . Exceptional communication skills and a friendly, customer-centric approach.. . Strong problem-solving abilities and the capacity to handle customer complaints effectively and professionally.. . Familiarity with CRM systems and experience with online booking tools.. . Willingness to relocate to Greece and embrace a new cultural environment.. . Good organizational skills and the ability to manage multiple tasks effectively in a fast-paced setting.. . Company Location: Bulgaria.