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Account Manager - Workana at Workana. Do you thrive on building meaningful client relationships, driving growth, and helping businesses unlock their full potential? If so, this role is for you.. At . Workana. , we’re redefining how companies scale their teams through flexible talent solutions. As an . Account Manager. , you’ll own a dedicated portfolio of clients in North America—think of it as running your own mini-business within Workana. Your mission: deliver an exceptional client experience, foster long-term partnerships, and generate incremental growth by becoming a true . trusted advisor. .. You’ll be hands-on from the very beginning: setting the tone during onboarding, aligning client goals with measurable impact, ensuring satisfaction, and resolving challenges quickly and effectively.. Responsibilities. . Build and nurture . trusted advisor relationships. with your clients, owning your book of business like a CEO.. . Drive . profitability and growth. within your portfolio by identifying expansion opportunities and ensuring client retention.. . Lead the . onboarding experience. for new accounts, setting the standard for a strong partnership.. . Partner with clients on their technology and team-scaling goals, positioning Workana as a key enabler of innovation.. . Collaborate cross-functionally to . advocate for your clients. , remove roadblocks, and ensure alignment.. . Maintain accurate, transparent records in all platforms for revenue tracking, forecasting, and account planning.. . . . Proven success managing a . book of business with quota responsibility. in a fast-moving environment.. . Experience driving core KPIs such as incremental revenue, renewals, churn reduction, and client satisfaction.. . 5+ years in client-facing roles, including at least 2 years in direct account management or quota-carrying positions.. . Strong ability to . influence and collaborate across stakeholders. in the best interest of the client.. . Willingness and ability to travel 30–50% across North America to meet with clients and attend key events. . . Resilient, adaptable, and comfortable navigating ambiguity and rapid change.. . Excellent written and verbal communication skills, with the ability to connect with diverse client teams.. . Highly organized with a passion for . data integrity and process discipline. .. . Self-driven and proactive, with a knack for . creative problem solving. and closing deals.. . Proven ability to thrive in a . remote-first environment.. . . Company Location: Mexico.