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Virtual Lifestyle Concierge - Travel Specialist - Melbourne at Ten Group. Are You Ready to Join Ten as a Travel Specialist? — Melbourne-Based Opportunity!. Do you love working in travel? Are you the go-to person for friends’ holiday plans? Always up-to-date on the newest luxury hotels and hottest destinations?. If that sounds like you, keep reading — Ten is looking for passionate, motivated, and resourceful Travel Specialists to join our APAC team!. What You’ll Do. . Deliver exceptional travel experiences by handling leisure travel requests from our global members. . . Manage bookings for scheduled, no-frills, and chartered flights — with a strong focus on first and business-class travel. . . Use your commercial judgement and expertise with GDS (preferably Amadeus) and job management systems to find the best travel solutions. . . Provide outstanding customer service that keeps our members coming back again and again. . . What We’re Looking For. . A love for the travel industry and a passion for creating memorable journeys. . . A fast learner who thrives in a dynamic, fast-paced environment. . . Excellent communication skills in English, Mandarin, and Cantonese. . . Experience with GDS booking platforms and a knack for problem-solving. . . Why Join Ten?. Ten is the global leader in premium lifestyle and travel concierge services. With a network spanning 20+ offices worldwide and more than 1,300 dedicated employees, we help over two million high-net-worth members get the most out of life — wherever they are.. Our unique blend of insider knowledge, cutting-edge technology, and buying power allows us to go beyond expectations every time. We’re growing rapidly — over 40% annually — and are backed by a committed, ambitious team.. As a Certified B Corp, we’re proud to make a positive impact on society and the environment while delivering world-class service.. We are looking for a candidate who meets the following criteria:. . . Experience:. Proven track record in a dedicated flight sales role within a travel agency, tour operator, or concierge business. . . . GDS Proficiency:. Hands-on experience with one or more Global Distribution Systems (preferably Amadeus), including complex multi-sector bookings and round-the-world routings from all major global hubs. . . . Travel Knowledge & Passion:. Strong knowledge of, and enthusiasm for, a wide variety of leisure and city destinations, as well as different travel styles. . . . Luxury Travel Expertise:. Demonstrated success in designing luxury holidays for affluent clients. . . . Attention to Detail:. Exceptional focus on details, especially when working under pressure. . . . Customer Commitment:. Dedication to customer satisfaction, willingness to go the extra mile, tactful and diplomatic approach, and excellent problem-solving skills. . . . Multitasking & Adaptability:. Ability to manage multiple projects simultaneously and adapt quickly to a dynamic and changing environment. . . . Self-Motivation:. Highly motivated, committed, with strong initiative and drive. . . . Communication Skills:. Exceptional verbal and interpersonal skills for liaising with members and suppliers, maintaining a calm and professional demeanor at all times. . . . Language Skills:. Native-level proficiency in English (both written and spoken).. . . Independence & Teamwork:. Strong attention to detail, ability to work independently, and a reliable team player with excellent interpersonal and communication skills. . . Working Hours. . Full-time position, 40 hours per week. . . Monday to Friday, either 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM. . . Important Notes. . Applicants must have the right to work in Australia. . . We regret that we cannot accept applications without valid work authorization.. . Company Location: Australia.