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Japanese Speaking Customer Service - Athens, Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply!. Responsibilities. . Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat.. . Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions.. . Maintain a comprehensive understanding of the company's products and services to assist customers accurately.. . Document customer interactions diligently in the company’s CRM system for record-keeping.. . Collaborate with team members to identify areas for improved service and share best practices.. . Participate in training sessions to enhance product knowledge and service skills.. . Contribute feedback and insights to improve service delivery and customer satisfaction.. . . Fluent in . Japanese. , both written and spoken; proficiency in . English . is required.. . Strong communication and interpersonal skills with a commitment to customer service.. . Ability to work independently and manage multiple tasks effectively in a busy environment.. . Strong analytical and problem-solving skills with attention to detail.. . Previous experience in customer service or a similar role is preferred.. . Familiarity with CRM systems and customer support tools.. . A proactive attitude, ability to adapt, and eagerness to learn about new products and services.. . Willingness to relocate to . Greece. .. . Company Location: France.