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HR Specialist (Retirement) at Kentro. Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                . Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the . Core of More. . By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.. Kentro is hiring for an experienced. HR Specialist (Retirement). to support Human Resources Transactional Services (HRTS).  Join our dynamic team as an HR Specialist (Retirement) and become a trusted advisor navigating complex retirement and benefits programs.. In this high-impact role, you will provide expert-level counseling on CSRS, FERS, Foreign Service Pension Systems, FEHB, FEGLI, TSP, and more. You’ll collaborate directly with OPM and State Department counterparts to ensure timely and accurate processing of retirement cases, while counseling employees make informed decisions.. We’re looking for candidates with a mastery-level understanding of federal retirement and benefits policies, exceptional communication skills, and hands-on experience using HRConnect, NFC, or GRB. If you have a passion for mentoring others, leading quality assurance efforts, and delivering training that empowers HR professionals, we want to hear from you.. Make a difference in the lives of public servants—apply today and help shape the future of federal retirement services.   . Responsibilities: . . Administer the retirement program for Foreign and Civil Service employees.. . Provide employees, annuitants and/or their survivors with answers to complex benefits questions for CSRS, CSRS Offset, FERS, Foreign Service Pension System and Foreign Service Disability and Retirement Systems. . . Provide information necessary to help employees make critical decisions to effectively utilize available retirement benefits. . . Work with OPM and State Department counterparts to ensure timely processing of retirement and associated applications. . . Work with employees on complex retirement program situations, such as combining federal service that has been credited under a different retirement program. . . Counsel employees applying for retirement to ensure a seamless transition.. . Participate in quality assurance reviews for retirement processing.. . Work with employees on complex benefits scenarios, such as deposits/redeposits, military deposits. . . Develop and deliver informational presentations and materials regarding benefits programs and alternatives.. . Provide customer education regarding available benefits and retirement decisions. . . Perform other related duties as assigned.. . Location: . This position can be performed remotely within the United States and will support Eastern Time working hours.. . The incumbent must have mastery level of knowledge, and understanding of Federal retirement and employee benefit programs, policy, and procedures (up to and including CSRS, FERS, FEHB, TSP, FSA, FEGLI, as well as OWCP) to effectively advise others, accurately process, and troubleshoot retirement and benefit transactions. . .  Highly desirable candidates possess at least 3 to 5 years demonstrated experience equivalent to the GS-13 providing Federal retirement and employee benefit program advisory and case management services for civil and foreign service employees. . . Excellent written and verbal communication skills to include experience writing audit review findings, and/or evaluations for quality assurance reviews of subordinate Federal HR practitioner’s work in retirement and employee benefit advisory and/ or administration.. . Ability to develop a wide variety of written products including case file summaries, benefit notices, correspondence, and/or policies and procedures.. . Excellent customer service skills with demonstrated experience communicating with OPM, State Department, or other Federal Benefit Program service providers. . . Demonstrated experience using automated payroll/personnel systems (i.e. HR Connect/NFC, GRB, etc.) to process benefits and retirements. . . Preferred: . Demonstrated ability to train and mentor Retirement Specialists on end-to-end retirement procedures, documentation requirements, and case preparation standards.. Clearance: . Must be able to obtain and maintain USAID Facility Clearance. Company Location: United States.