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Turkish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a fantastic opportunity for a Turkish Speaking Customer Service Agent to join our team. This position allows you to work in beautiful Bulgaria, with paid relocation included. You will be responsible for delivering top-notch support to our Turkish-speaking customers, ensuring they have a seamless experience with our offerings.. Responsibilities. . Assist Turkish-speaking customers via phone, email, and chat with inquiries related to products and services.. . Provide clear and accurate information on service offerings, account management, and troubleshooting assistance.. . Resolve customer complaints with professionalism, striving for customer satisfaction in every interaction.. . Document all customer interactions in the CRM system to ensure consistency and track feedback.. . Collaborate with internal teams to escalate and resolve complex issues effectively.. . Stay abreast of company policies, product updates, and industry trends to provide relevant support.. . . Fluency in Turkish (both written and spoken); proficiency in English is an advantage.. . Previous experience in customer service, with a preference for roles in related fields.. . Strong communication skills with a commitment to providing excellent customer service.. . Ability to troubleshoot issues and provide effective solutions to customers.. . Proficiency in CRM systems and standard office applications.. . Self-motivated and able to work independently in a remote environment.. . Willingness to relocate to Bulgaria with company support.. . A positive attitude and passion for helping others succeed.. . Company Location: Malta.