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Italian Speaking Customer Service for Hospitality & Tourism industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including consumer services, which encompasses the Italian Speaking Customer Service position we are currently offering within the Hospitality & Tourism sector. As a candidate-oriented agency, we ensure that our recruitment process connects the right candidates with the most suitable employers, facilitating a smooth transition into international job markets. If you're fluent in Italian and passionate about providing excellent customer service in the hospitality and tourism sector, we want to hear from you! This is a fantastic opportunity to leverage your language skills and cultural knowledge while working with a dynamic team focused on delivering top-notch service to customers all over the globe. At Patrique Mercier Recruitment, owned by The House of Mercier, we are dedicated to helping you find your dream job abroad. Join us and take the next step in your career today!. Responsibilities. . Provide exceptional customer service support to Italian-speaking clients in the hospitality and tourism sectors.. . Assist customers with inquiries about services, bookings, and product information.. . Resolve customer complaints and issues in a timely and professional manner.. . Maintain accurate records of customer interactions and transactions.. . Collaborate with different departments to ensure customer satisfaction and service efficiency.. . Stay informed about company offerings and promotions to provide accurate information to clients.. . Contribute to the improvement of customer service processes and systems. . . . Fluency in Italian and English, both written and spoken, is essential.. . Experience in customer service or the hospitality and tourism industry is preferred.. . Strong communication and interpersonal skills.. . Ability to handle challenging situations with patience and professionalism.. . Proficient computer skills, including familiarity with CRM systems.. . Excellent problem-solving skills and attention to detail.. . Availability to work in shifts, including weekends and holidays as needed.. . Company Location: Greece.