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Fraud Specialist - Part-time (Weekends Only) at Hireframe. We’re seeking a Fraud Specialist to join an early-stage cybersecurity startup tackling one of the fastest-growing forms of digital crime—authorized fraud.. The company’s mission is to protect consumers from scams and help them recover lost funds across both traditional banking and the crypto ecosystem. Partnering with leading financial institutions and crypto platforms, it delivers real-time scam intelligence and recovery support.. With a high-profile pilot launching with a major crypto trading platform, the Fraud Specialist will be on the front line of the scam recovery operation—managing intake, gathering accurate information, and providing timely updates and empathetic support to affected users.. This position is a 3-month part-time contract requiring weekend coverage only — Saturdays and Sundays, 9:00 AM – 8:00 PM EST.. Responsibilities. Monitor and manage incoming requests for assistance for potential scams.. Collect all required information from customers and ensure it is complete and accurate.. Communicate with customers compassionately and professionally, providing updates and gathering additional details as needed.. Coordinate internally with your crypto investigation experts to move cases forward.. Document case progress and ensure timely resolution.. . Excellent verbal and written communication skills in English.. . Strong organizational and detail-oriented mindset.. . Comfortable working independently in a remote, startup environment.. . Prior experience in support, customer service, or case management.. . Interest or familiarity with cryptocurrency and digital assets is a strong plus.. . Experience in cybersecurity, fintech, or fraud recovery is a bonus.. . Company Location: Philippines.