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Sr. Deal Desk Specialist at Katalon, Inc.. Founded in 2016, Katalon is the category leader in AI-augmented software testing, empowering hybrid testers—those blending manual, automation, and AI skills—to deliver exceptional digital experiences. Katalon enables software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.. Since its first launch, Katalon has experienced tremendous growth, serving more than . 30,000 teams across 80+ countries. , many of which are in the . Fortune Global 500. . Katalon has been named a . G2 Leader.  in software testing for 11 consecutive quarters and a . Great Place to Work.  for three consecutive years.. About the Role. We are seeking a . Senior Deal Desk Specialist. to lead complex deal structuring, pricing governance, and cross-functional execution across our Quote-to-Cash (Q2C) lifecycle. This role sits at the intersection of Sales, Legal, Finance, and RevOps and plays a critical part in enabling high-quality, scalable deal execution.. You’ll be responsible for managing non-standard pricing workflows, ensuring contract and commercial compliance, coordinating quote approvals, validating ARR bookings, and streamlining our vendor onboarding and quote automation processes. If you're passionate about solving cross-functional deal challenges, improving efficiency through automation, and being a trusted advisor to Sales, this role is for you.. Key Responsibilities. Deal Structuring & Commercial Governance. . Lead non-standard pricing review and approval workflows across Sales, Finance, and Legal.. . Ensure pricing decisions comply with internal policies, margin thresholds, and revenue recognition standards.. . Act as a strategic advisor on deal constructs to optimize for both speed and profitability.. . Contract & Compliance Oversight. . Own the commercial compliance review of all contracts to ensure alignment with approved terms, discounts, and deal structures.. . Partner with Legal and Finance to ensure all executed agreements meet internal audit, SOX, and revenue requirements.. . Quote-to-Order Execution & Support. . Support end-to-end Q2C execution—including quote creation, amendment handling, and order form accuracy in CPQ/CRM.. . Collaborate with Sales, RevOps, and Deal Desk stakeholders to resolve bottlenecks and enable timely order processing.. . ARR Booking Validation & Reporting. . Own ARR booking reconciliation between Salesforce and Power BI, ensuring accuracy of reported figures.. . Flag discrepancies and work cross-functionally to maintain booking data integrity and alignment with revenue policy.. . Vendor Onboarding & Documentation. . Serve as the point of contact for coordinating new vendor onboarding, ensuring all necessary documentation is complete and compliant.. . Maintain a clear repository of vendor engagement records and approvals for audit readiness.. . Process Automation & Optimization. . Drive initiatives around quote automation, approval routing, and workflow logic to reduce manual intervention and deal cycle time.. . Partner with Systems and RevOps teams to identify and implement scalable improvements to Q2C systems and tooling.. . Success Metrics. . Improved average deal cycle time for complex approvals. . Reduced manual booking discrepancies (Salesforce vs. Power BI). . Higher sales satisfaction with Deal Desk responsiveness and guidance. . Qualifications. . Bachelor’s degree in Business, Finance, or a related field. . 3–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations within a SaaS or tech environment. . Strong command of Salesforce, CPQ (DealHub preferred), and contract execution workflows. . Proven track record managing complex pricing approvals, compliance reviews, and automation initiatives. . Strong attention to detail with a systems and process optimization mindset. . Excellent cross-functional communication and stakeholder management skills. . Why Join Us?. 🚀 . Lead Strategic Deal Execution. – Play a central role in shaping how we structure and close deals at scale. 📊 . Drive Operational Excellence. – Own key workflows that directly impact revenue and efficiency. 🤝 . Be a Cross-Functional Partner. – Work closely with Sales, Legal, Finance, and RevOps leadership. ⚙️ . Champion Automation. – Help build scalable workflows and smarter Q2C systems. Company Location: India.