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Norwegian Speaking Customer Support for Subscription-Based Services in Greece at Mercier Consultancy. Mercier Consultancy is excited to announce a unique opportunity for a Norwegian Speaking Customer Support Representative specializing in Subscription-Based Services, based in Greece! In this role, you will be the primary contact for our Norwegian-speaking customers, providing expert support and assistance regarding their subscriptions and related inquiries. Your ability to communicate effectively in Norwegian will be critical in ensuring a high level of customer satisfaction.. If you are passionate about customer service and have a keen interest in subscription-based services, we would love to have you on our team! You will play a vital role in enhancing the customer experience by resolving issues and providing valuable information.. Responsibilities. . Respond to customer inquiries in Norwegian through phone, email, and chat. . Assist clients with questions regarding subscription plans, billing, and account management. . Document customer interactions and resolutions accurately in our CRM system. . Collaborate with internal teams to resolve any complicated client issues. . Provide detailed information about subscription features and benefits. . Collect and relay customer feedback to improve our services. . Engage in continuous training to stay updated on service offerings. . . Fluency in Norwegian and English, both written and verbal. . Prior experience in customer support, particularly in subscription-based services is preferred. . Excellent communication and problem-solving skills. . Strong attention to detail and organizational skills. . A proactive and customer-oriented approach. . Able to handle multiple inquiries in a fast-paced environment. . Familiarity with customer support platforms and tools. . Company Location: Greece.