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04. Intake Specialist | Fully Remote | USD Payments at Voxidea-Stafi. Ready to grow your career from home? Your future begins here.. Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies. . We’re hiring . Bilingual Intake Specialists. to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today! 🚀✨. What you will be doing:. . Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝. . Collect important information to understand client needs and assess how the firm can help. 📝. . Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬. Complete legal forms and manage records of customer interactions. 📋. Schedule and coordinate consultations with legal experts. 📅. Follow up with clients to ensure their needs are met or provide additional support. 🔄. Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑. Our ideal candidate:. Holds a bachelor’s degree. 🎓. Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼. Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️. Has previous experience in sales, customer service, or a legal background (preferred). 🏅. Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️. Demonstrates excellent organizational and time-management skills. 🏅. . Maintains discretion and confidentiality when handling sensitive information. 🔒. . Permanently resides in Latin America. 🌍. . Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻. . Company Location: Brazil.