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Dutch Speaking Client Support Specialist at Mercier Consultancy Europe. Mercier Consultancy Europe is seeking a Dutch Speaking Client Support Specialist to join our dedicated team. In this role, you will be the primary point of contact for our Dutch-speaking clients, providing them with exceptional support and assistance across various channels. Your strong communication skills and commitment to customer satisfaction will play a vital role in fostering positive relationships and ensuring our clients' needs are met. If you are passionate about helping others and enjoy working in a collaborative environment, we encourage you to apply!. Responsibilities. . Engage with clients via phone, email, and chat to address their inquiries and support requests in Dutch.. . Assist with troubleshooting and resolving issues related to our products and services.. . Work closely with team members to ensure timely and effective resolutions to client challenges.. . Document and maintain accurate records of client interactions for future reference.. . Identify areas for improvement in service delivery and client engagement.. . Stay informed about company offerings and industry trends to provide knowledgeable support.. . Participate in ongoing training and development to enhance your skills and capabilities.. . . Proficiency in Dutch and English, both written and verbal, is essential.. . Experience in customer support, client services, or a related field is a plus.. . Strong interpersonal and communication skills, with a customer-centric focus.. . Ability to work effectively within a team while also being self-motivated.. . Detail-oriented approach with excellent problem-solving abilities.. . Familiarity with customer support software and tools is advantageous.. . A positive attitude and willingness to learn and adapt in a fast-paced environment.. . Company Location: Greece.