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Polish Speaking Client Support Agent In Greece - Mercier Consultancy at Mercier Consultancy Europe. Mercier Consultancy Europe . is excited to announce a vacancy for a Polish Speaking Client Support Agent in Greece. This position is ideal for individuals who are passionate about providing excellent customer service. As a Polish Speaking Client Support Agent, you will be responsible for assisting our Polish-speaking clients with their inquiries and ensuring they receive the support they need promptly and effectively. If you are ready to take on this exciting opportunity in a multicultural setting, we would love to hear from you!. Responsibilities. . Provide outstanding support to Polish-speaking clients through various communication channels including phone, email, and chat.. . Assist clients with product inquiries, account management, and troubleshooting technical issues.. . Collaborate with internal teams to resolve complex client inquiries efficiently.. . Accurately document client interactions to contribute to service quality and enhancement.. . Gather and evaluate client feedback to identify areas for improvement.. . Stay updated on product knowledge, industry trends, and effective customer support practices.. . Participate in ongoing training to enhance skills and service delivery.. . . Fluency in Polish and English, both written and spoken, is essential.. . Experience in customer service or similar roles is preferred.. . Strong communication skills with a focus on providing excellent client experiences.. . Ability to work collaboratively within a team and independently manage tasks.. . Attention to detail and strong problem-solving abilities.. . Familiarity with customer support software and tools is a plus.. . A positive attitude and the ability to adapt in a fast-paced work environment.. . Company Location: Greece.