Operations & Scheduling Coordinator (UK-Based Business - Remote SA) at VirtuHire. We are looking for a highly organized, proactive, and confident . Operations & Scheduling Coordinator. to support the day-to-day running of a busy, UK-based service-led business. This role is a 100% remote position specifically for talent based in South Africa who can support our UK operations during standard UK business hours.. You will play a key role in ensuring jobs are scheduled effectively, client communication is handled professionally, and operational administration runs smoothly. This is an ideal role for someone who thrives in a fast-paced environment and enjoys being at the center of a busy operation.. Key Responsibilities. Scheduling & Coordination:. Efficiently manage and schedule jobs across the diary for UK-based engineers and trades staff.. Client Support:. Act as the first point of contact for incoming calls and emails, providing a professional and responsive experience for our UK clients.. Administration:. Manage general admin tasks and keep all records, systems, and job information up to date.. Payments:. Support with payment reconciliation and tracking outstanding balances.. Operational Support:. Help improve internal processes and assist in handling day-to-day operational challenges or conflict resolution.. Requirements. Experience:. Previous experience in administration, scheduling, operations, or customer service.. Communication:. Strong written and verbal communication skills with the confidence to deal with people over the phone.. Problem Solving:. A proactive "out-the-box" thinker who is calm under pressure.. Tech Literacy:. Comfortable using technology and various business systems independently.. Reliability:. Highly organized with strong time management skills and a detail-oriented approach.. Nice to Have:. Experience in trades, maintenance, construction, or field-based service businesses.. Company Location: South Africa.
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