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Portuguese Speaking Customer Service for Hotel Reservations Department - Greece at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for Portuguese-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality and enjoy helping customers secure their perfect accommodations, this role is tailored for you. You will assist Portuguese-speaking clients with hotel reservations and inquiries, ensuring a smooth and enjoyable booking experience. Join a dynamic team dedicated to providing exceptional service in the hospitality industry!. Your Responsibilities. . Deliver outstanding customer service to Portuguese-speaking clients through phone, email, and live chat.. . Support customers with hotel reservations, answer inquiries, and resolve any booking-related issues that may arise.. . Maintain a friendly and professional demeanor during all interactions with customers.. . Accurately document customer interactions to assist in the continuous improvement of service quality.. . Collaborate with colleagues and hotel partners to ensure a seamless booking process for customers.. . Engage in training sessions to stay updated on hospitality industry trends and customer service best practices.. . Fluency in Portuguese (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.. A strong commitment to delivering exceptional customer service.. Prior experience in customer service or the hospitality sector is an advantage, but not mandatory.. Excellent communication and interpersonal skills.. Ability to work independently and collaboratively within a team.. Positive attitude and proactive approach to enhancing customer satisfaction.. Willingness to learn and grow within a supportive and vibrant environment!. Company Location: Greece.