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French Speaking Customer Service Agent In Greece - Fully Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.. Responsibilities. . Assist French-speaking customers via phone, email, and chat with inquiries related to products and services.. . Provide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectively.. . Document all customer interactions in our CRM system to ensure quality service and follow-up.. . Collaborate with team members to improve service delivery and customer satisfaction.. . Stay informed about new products, promotions, and policies to deliver accurate information to customers.. . Contribute to a positive team environment by sharing insights and best practices.. . . Fluency in French (both written and spoken); a command of English is beneficial.. . Experience in customer service, ideally in an international or dynamic environment.. . Strong communication skills with a focus on providing excellent customer service experience.. . Ability to resolve conflicts and provide effective solutions to customer inquiries.. . Proficient in using CRM systems and familiar with standard office applications.. . Willingness to relocate to Greece and adapt to a new environment.. . A positive attitude and an eagerness to learn and grow within the company.. . Company Location: Spain.