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HR & Payroll Support Specialist (AU) - Work from Home/Dayshift at Twoconnect. The HR Generalist provides day‑to‑day operational HR and workforce systems support, focusing on timesheets, attendance, payroll coordination, compliance administration, and WorkCover management. This is a service‑driven and transactional role supporting leaders and employees while escalating complex or high‑risk matters as needed.. Position Outline. Key Responsibilities. HR & Workforce Systems. Provide first‑line support for Humanforce queries (timesheets, leave, attendance, rostering approvals).. Maintain employee records, ensure data accuracy, and support onboarding/offboarding.. Assist with timesheet validation and payroll‑related queries.. Deliver basic system training and maintain simple user guides and FAQs.. Support system updates and testing when required.. Payroll, Compliance & Reporting. Monitor payroll‑impacting exceptions and escalate unresolved issues.. Maintain workforce compliance documentation and assist with audit preparation.. Provide general administrative support across HR processes.. WorkCover & Incident Management. Act as first contact for WorkCover queries.. Record incidents and liaise with managers and employees to determine claim requirements.. Bachelor’s degree in HR, Business Administration, or related field.. 3+ years’ Australian experience in HR operations, payroll support, or workforce systems.. Knowledge of Australian payroll and Workers Compensation.. Experience with Humanforce or IntelliHR is highly desirable.. Strong attention to detail, communication skills, and stakeholder support capability.. Able to work independently in a fast‑paced, service‑driven environment.. Company Location: Philippines.