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Spanish Speaking Customer Service for Finance industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the finance industry. This position is an excellent opportunity for individuals who are driven, detail-oriented, and enjoy helping customers with their financial inquiries. As a customer service representative, you will provide essential support to clients in Spanish, ensuring they receive accurate information and assistance with their financial needs.. Key Responsibilities. . Handle customer inquiries regarding financial products and services via phone, email, and chat in Spanish.. . Provide assistance with account management, transactions, and troubleshooting issues.. . Educate clients on financial policies, procedures, and regulations.. . Document customer interactions and maintain accurate records in the CRM system.. . Collaborate with financial advisors and back-office teams to resolve customer concerns.. . Stay updated on financial industry trends and company offerings to deliver exceptional service.. . . Fluency in Spanish (both written and spoken) is required; knowledge of English is a plus.. . Experience in customer service, preferably within the finance sector.. . Strong communication skills with a focus on customer satisfaction.. . Ability to explain complex financial information clearly and effectively.. . Exceptional problem-solving skills and attention to detail.. . Proficiency in using CRM systems and financial software.. . Willingness to work flexible hours, including evenings and weekends as needed.. . Company Location: Greece.